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Get to know the benefits of being in our Suppliers Registry and learn how to get registered.
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Support for registration

Schedule an appointment with us

We offer video customer service to answer questions about the Petrobras Good and Service Supplier Registry. Companies seeking information or guidance about the Registry can schedule the appointment using the Contact Us feature or the Relationship Center: Call 4020-9876 (for capitals, metropolitan regions, and cell phones) or call toll-free, at 0800-282-8484 (for other regions).

For video customer service, you need a computer fitted with a webcam, Internet connection, and these programs:

Operating System

Windows 10

Windows 8.1

Windows 8

Windows 7

Windows Server

Macintosh release 10.8 or later

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Talk to our specialists

Operational questions about the registration system are answered by the Petronect Customer Service Center, on one of the following telephone numbers:

Brazil
Capital cities, metropolitan regions and cell phone calls:
4020-9876

Other regions:
0800 282 8484
 

English
+55 21 3380-3341    Press 1

Spanish
+55 21 3380-3341    Press 2

Other Countries
+1 713 808-2599

The Petronect Call Center is open from Monday to Friday, from 8 am to 6 pm (Brasília standard time).

Contact us

If you have questions or want instructions regarding the registration itself, please Contact Us. We have a specialized team to answer questions and guide about the Petrobras Good and Service Supplier Register.

Manuals and guides

Quick guides that show, in a simple, dynamic manner, how to gain access to the features of the Petronect Portal are grouped in a single environment, facilitating searching and queries.
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We do not accredit, recommend or advise the hiring of consultants, whether individuals or corporations, to act as intermediaries to fill out our Register’s Questionnaires.

Related content

Supplier register

The Goods and Services Supplier Registry brings together Brazilian and foreign companies interested in participating in our hiring processes.
SEE MORE

Why register

The Registry plays an important role at the qualification and pre-qualification stages, which precede the approval of a contract.
SEE MORE

Stages of the registration process

SEE MORE

Evaluation criteria

We evaluate each supplier pursuant to criteria. These criteria are determined according to the type of supply and families reported at the company’s Identification stage.
SEE MORE

Registration certificate

We issue the Registration Certificate (CRC) to suppliers who have met one or more criteria of the family of interest.
SEE MORE

Pre-qualification

We use an auxiliary procedure known as pre-qualification before beginning the hiring process where the subject matter of the bid needs a more detailed technical analysis.
SEE MORE
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